Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes:

Personal Information: Name, email address, phone number, and profile photo.

Location Data: GPS coordinates and location history when using KopiMove or KopiFood (only when the app is in use).

Payment Information: Payment method details processed securely through our payment partners. We do not store full card numbers.

Usage Data: App interactions, feature usage, and preferences to improve your experience.

Device Information: Device type, operating system, unique device identifiers, and crash logs.

We use the information we collect to:

• Provide, maintain, and improve our services (KopiMove, KopiDriver, KopiFood).

• Process transactions and send related information, including purchase confirmations and receipts.

• Send technical notices, updates, security alerts, and support messages.

• Respond to your comments, questions, and requests.

• Monitor and analyze trends, usage, and activities in connection with our services.

• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

• Comply with legal obligations.

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With vendors and service providers that perform services on our behalf (payment processing, cloud hosting, analytics).

Drivers and Merchants: When you use KopiMove or KopiFood, relevant trip or order details are shared with the assigned driver or restaurant.

Legal Requirements: If required by law, regulation, or legal process.

Safety: To protect the rights, property, and safety of KopiApp, our users, or the public.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through our Delete Account page or by contacting us.

Certain information may be retained for a limited period after account deletion to comply with legal obligations, resolve disputes, and enforce our agreements.

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using TLS/SSL.

• Encrypted storage of sensitive data at rest.

• Regular security audits and penetration testing.

• Strict internal access controls based on the principle of least privilege.

No security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct inaccurate or incomplete data.

Deletion: Request deletion of your personal data. You can do this through our Delete Account page.

Portability: Request a machine-readable copy of your data.

Opt-Out: Opt out of marketing communications at any time by clicking "Unsubscribe" in our emails or adjusting your notification settings in the app.

To exercise these rights, contact us at privacy@kopiapp.com.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

KopiApp

Email: privacy@kopiapp.com

Address: [Your Company Address]